We respect the privacy of your personal information
This policy is intended to set out Right Choice Financial, its related companies and affiliates approach to complying with the Privacy Act (Cth)1988 (‘Privacy Act’). This policy relates to the gathering, storage and use of personal information. Right Choice Financial recognises the importance of protecting the privacy of information collected.
This Privacy Policy governs the manner in which your personal information will be dealt with.
Collection of Information
Right Choice Financial collects personal information in order to carry on the business of financial services. The principal purpose of collection of personal information is for communication with our clients, also referred to as investors. Collection, preservation and disclosure of certain personal information is governed by the Privacy Act and other legislation and without ascertaining this information, we would be unable to complete any business transactions with you, the client. It is our intention that this Privacy Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Third Party Disclosure
We do not disclose personal information to any third party organisations, with the exception of those affiliates where you have consented or disclosure is necessary to achieve the purpose for which it was submitted. Right Choice Financial has taken all reasonable steps to ensure that these third parties cannot use this information for their own purposes and that these parties comply with Right Choice Financial privacy policy. Parties to whom Right Choice Financial may disclose relevant personal information include:
- consultants, agents or contractors (including but not limited to real estate) acting on Right Choice Financial behalf;
- corporate affiliates (including but not limited to Solicitors, Conveyancers, Accountants, Financial Brokers);
- regulatory authorities where required by law;
- related parties and entities of Right Choice Financial for marketing purposes; and
- employees and contractors
When communicating personal information to third party organisations, Right Choice Financial will take reasonable steps to ensure that the relevant third party organisation has an active privacy management system in place. Please note that if you disclose your personal information to third parties, this policy will not apply and you will be subject to the privacy policy of those third parties.
We strive to ensure the security, integrity and privacy of personal information submitted within our company and we review and update our security measures quarterly. Data transmitted over the Internet cannot be guaranteed to be completely secure and therefore we are unable to assure the security of the information you provide to us via email and website submission.
We will endeavour, however, to take all reasonable steps to protect the personal information you may convey to us or from our online contact form.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information by third parties.
Unsubscribing and Update of Personal Details
Right Choice Financial may from time to time send its clients general marketing material. Upon request, Right Choice Financial is agreeable to removing you from our marketing campaigns. If you wish to unsubscribe or update your personal information please contact our head office on: 1300 426 073 or alternatively email: [email protected]
Access to Information
You may at any time:
Review your decision about receiving material or information; change or update personal details that we may hold about you; request more information about Right Choice Financial or a request a copy of our Privacy Policy, FSG or credit guide.
If you wish to make a complaint or view the personal information we may hold on you, you should contact our office. You will need to specify the type of information to which you are seeking access. To ensure the integrity and safety of the personal information, Right Choice Financial will only disclose to clients requested information if its internal procedures are satisfied. Depending on the nature of the information we may ask you to put your request in writing and provide your signatory to the request.
Security and further information
Right Choice Financial takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, alteration or disclosure.
No employee is able to access information they do not require for the proper carrying on of their role within the company. There is restricted access in place to control the right to use of confidential and personal information about individuals. Right Choice Financial does not sell personal information to companies outside of Right Choice Financial.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website